Contact information
Contact Information
If you have any questions about your order, shipping, returns, or anything else, we’re here to help.
📧 Email: thefix@globalcitizen.coffee
📍 Location: Auckland, New Zealand
We aim to respond to all enquiries within 1–2 business days.
Business Hours
Monday – Friday: 9:00am – 6:00pm
Weekends & Public Holidays: Closed
Before You Get in Touch
You might find a quick answer in our:
- Shipping Policy
- Returns & Refunds Policy
Need Help With an Order?
To help us sort things quickly, please include:
- Your order number
- A brief description of the issue
- Photos (if something arrived damaged or incorrect)